Demand-Side Management Programs


Trilliant provides utilities with the software and Smart Grid architecture required to provide both consumer-choice and utility-controlled demand-side management (DSM) programs.

The UnitySuite Enterprise Software Platform and Consumer Engagement Management System (CEMS) offer an open architecture with a SOAP (Simple Object Access Protocol) API to permit seamless integration with existing utility applications. With Trilliant, a utility can invest in a single network with a single software suite at the head-end to manage demand across multiple dimensions.

Granular Control throughout the DSM Program

To ensure successful rollout of DSM programs, utilities need the ability to run trial programs based on a variety of criteria, then analyze the resulting data at a fine-grained level to determine the optimal mix of program features.

Trilliant’s DSM solutions allow utilities to manage programs at a level of detail previously unattainable. Programs can be introduced by practically any desired criteria, and utilities can track results over time to better understand impact on overall demand. For example, Trilliant’s DSM solutions can pinpoint areas where load shedding has been most effective, or which consumers have most often overridden controls.

Trilliant supports DSM programs that include:

  • Real-Time Energy Information. Trilliant’s DSM solutions enable utilities to distribute real-time energy information directly to residences and businesses. Via the Trilliant Communications Platform, consumers can see current demand and consumption information from their own electric meters, as well as pricing information from utilities.
  • Consumer Choice of Energy Usage. Trilliant’s DSM solutions make it easy to roll out Critical Peak Pricing (CPP) programs, letting consumers actively conserve energy during CPP events that are either scheduled or initiated on a peak-load basis.
  • Utility Control of Demand Peaks. Trilliant lets utilities directly control electric usage during peak demand periods. Consumers who sign up for demand-side management programs agree to allow their utility to turn off or cycle high energy-use appliances like pool pumps and central air conditioning in the summer, or water heaters and electric heating in the winter.

To discuss your utility’s needs, please contact us.

Learn more about the Trilliant Platform.